The year is 2030 and, despite many of the initial worries, humans haven’t been replaced by robots. Nope, here in the future robots and humans actually get along pretty harmoniously.
In fact, harnessing AI in everyday processes has been one of the best advancements that the world has seen in decades.
But perhaps I’m getting ahead of myself.
This story really starts way back in 2017, in a time where uncertainty littered workplace corridors and worry billowed out of office chimneys.
The cause of all of this concern?
The (relatively) new-kid-on-the-block, Artificial Intelligence. Any mention of this guy caused many of us to shake in our newly polished Chelsea boots.
You see, back then there was one big question floating around in all of our minds when it came to AI;
As much as we hated to admit it, there were certain aspects of our jobs that AI could do so much more efficiently than we could.
Manually sorting, screening or combing through data, for example, was pretty redundant when a computer could do it in a third of the time, and with far more consistency.
It would be like insisting on using a horse and carriage to get everywhere, despite the invention of the motor vehicle. Ridiculous!
To many of us, though, it felt like a noose tightening around our necks and as a result we tried our best to ignore the technology. We hoped that by sticking our heads in the sand, the ‘rise of the machine’ might just go away…
But the fate of the business world was set on its path the second AI became a reality—no matter how much ignoring we did. So, after a while, we begrudgingly pulled our heads out of the sand, dusted them off and started using them to figure out how we could avoid obsolescence.
And the answer was actually far more hopeful than we’d thought.
While computers covered the low-level sorting activities, we could get stuck in to the good stuff; the aspects of our jobs that required a human touch. Things like dealing with people face-to-face, managing day-to-day business operations, and even maintaining the bots to ensure their systems remained consistent and up-to-date.
With man and bot working together, everyday processes became more efficient and more streamlined, ultimately producing higher quality results.
It was a match made in heaven.
Here at JTN, we help firms just like yours embrace breakthrough tech and emerging concepts, allowing better, more consistent results to be produced for less spend.
Not only that, we ensure you maintain the human touch, which will get your firm noticed as a leader in a world fast becoming reliant on bots—a leader that’s ready to embrace whatever new technology might get thrown your way.
Get in touch to ensure that your firm lives happily ever after…
Kaitlyn is a member of the training team at JTN Group in New York. She's a master facilitator with experience leading workshops & training programs for SMBs through to Enterprise organizations. Learn about JTN Group here.
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